Tuesday, June 28, 2016
There IS an "I" in Team - It's Just Silent
An old saying has told us for years that "there is no 'I' in 'team'", meaning that in order to become a successful, respected leader, you have to put aside your own needs and look at yourself as just one part of a larger whole. While this is certainly true, from the perspective of a leader there actually IS a pretty important "I" in team. It's just that most people use it incorrectly.
As a leader, you don't lead by delegating authority or even by simply demanding excellence from those around you. You lead by example. You always have (whether you realize it or not) and you always will. You set the tone for everything that happens. Think about it - if you like to joke around throughout the work day, your team members will probably joke around a bit, too. If you like to keep things a bit more on the serious side, the mood of your team members will reflect that.
This is a clear-cut example of the two-way street of team leadership, and it is one you NEED to know how to use to your advantage. Never, under any circumstances, should you ask something of your employees that you would be unwilling to do yourself. Don't say to your new graphic designer, Timothy, "Hey, we're a bit behind on this upcoming project and I need you to come in on the weekend." Instead, say, "Hey, so that we can get caught up, I'm going to be coming in on the weekend and I would really appreciate it if you could find the time to as well." This goes above and beyond just showing your team members that they're appreciated. It lets them know that you're not JUST the team leader, you're a part of the team as well. Of course, you might not always be able to come in on the weekend yourself, but showing your willingness is more of the idea here.
Pay attention to the way this idea plays out in visual cues, as well. If you want your employees to dress more professionally in the office, don't call them together and reprimand them for their current appearance while you're wearing beach shorts and flip-flops. Doing so will end in slowly chipping away at that high-functioning team you worked so hard to build in the first place. If you show up every day at the office dressed in a suit and tie, just watch how your employees will rise to meet your dress code.
A Team Shares EVERYTHING
This idea also plays out in how you celebrate your accomplishments or lack thereof. By making yourself a more ingrained part of the team and sharing the challenges, it means that you truly get to share in the victories as well. Remember - you don't work in a vacuum. When a project finishes successfully, people may want to give you the credit because "you told the right people to do the right things." You didn't. Never forget that you're just one small part of a larger whole. If you were willing to share the challenges, you have to share the victories as well - this means that any success is the TEAM'S success, not yours.
In the end, the phrase "team leader" is actually something of a misnomer. People tend to think of it as immediately positive - you're in a position of authority and that is something to be celebrated. While this may be true, it's also something that can be far too easily abused - even unintentionally - if you're not careful. If a chain (or team) is only as strong as its weakest link, you need to understand that the weakest link will ALWAYS be the team leader by default. Your number one priority is making sure that the entire team is moving forward through the way you treat your team members, the way you behave, and the way you show them that you're all in this together.
Friday, June 24, 2016
Helping Your Employees, One Step at a Time
One of the most important ways that you can help your employees grow is by encouraging them to take an active role in their own professional development. One of the major reasons that you became the leader you are today is because you were not content to "spin your wheels" as far as your career was concerned. Help your employees understand that the status quo is never something they should be satisfied with and provide them with guidance in the form of mentorship opportunities along the way.
Another one of the most important ways that you can help your employees grow involves showing that you trust them by constantly pushing them outside of their comfort zones. One of the ways that we get better in our professional lives involves stepping outside the box we normally live in and doing something that makes us fear what might happen. By constantly challenging your employees, you not only help them move forward - you help show how valuable they are to both you and your organization by establishing a bond of trust that is very difficult to break.
An Investment in Your Employees is an Investment in Your Future
Another reason why helping your employees grow is one of your most important jobs has to do with the positive effect it can have on your company as a whole. Think about things from a hiring perspective - you aren't just looking for someone to fulfill certain job duties. Anybody can do that. You're looking for someone who can regularly surprise you and exceed your expectations on a daily basis. If you're having a hard time finding or attracting these candidates in the interviewing process, the next best thing is to essentially build them yourself by investing in their development over time.
This not only presents you with a workforce capable of doing higher quality work on a daily basis, but it also helps cement your business's reputation in your industry and with your own clients as an entity that can be trusted and relied on. Yes, it's true that this will also make your employees more marketable. But with benefits like these, this is one risk that you should be more than willing to take.
At the end of the day, outward success in the world of business begins from within. By looking at your employees as what they are - a solid foundation from which to build the business you've always dreamed of - you can then begin strengthening that foundation brick by brick through employee growth and development initiatives. Not only will your employees themselves thank you, but your clients and ultimately your bottom line will thank you, as well.
Monday, June 20, 2016
You can't just demand that your employees dedicate a huge part of their waking days to helping you accomplish your own professional goals. They have to want it. You can't buy it, either - high salaries and competitive benefits help, but they'll only ultimately carry you so far.
So how do you make not only managing employees easier than ever, but also turn them into true, loyal team members instead of passive subordinates at the same time?
The answer is simple: mutual respect.
What is Mutual Respect?
The most important idea to understand about mutual respect is that you're dealing with a two-way street. You can't force someone to respect you just because you happen to be their boss or because your name is on the door. You have to earn it. You have to show them that you're worthy of it.
However, generating mutual respect isn't as easy as flipping a light switch. It involves a lot of small things that eventually add up to a pretty significant whole. It's about being genuine in your interactions with employees. It's about going out of your way to do the right thing and recognize a job well done. It's about making sure that all employees, regardless of position, have an equal voice in all decisions that affect them. It's about taking the time to show an employee that those eight hours they spend in the office on a Sunday didn't go unnoticed. That they were appreciated. That you wouldn't be where you are without them.
What Mutual Respect Means in the Long Run
If you're able to foster an environment where mutual respect occurs organically, you'll begin to feel a wide range of different benefits almost immediately. Mutual respect means that an employee is willing to put in a little extra effort and work harder because they know that you appreciate what they do and that you would be willing to do the same if the situation was reversed. Mutual respect means that if you do make a mistake, an employee is going to give you the benefit of the doubt because it's the same courtesy you've afforded them in the past.
Mutual respect also means that all employees understand and even believe that they have an equal voice. They don't feel like they work FOR you, they feel like they work WITH you - because you feel the exact same way. Even when a conflict does arise, it never gets heated or even contentious because people who respect each other don't argue and fight over issues, they discuss them like civilized adults.
These are some of the many reasons why mutual respect is the secret ingredient when it comes to managing employees. Creating a workplace where mutual respect is encouraged creates a "trickle down" effect almost immediately - conflict management is easier, collaboration is more efficient, and even the types of personality or cultural differences that stood to divide employees in the past only work to bring them together.
Mutual respect allows everyone to come to the simple yet important realization that at the end of the day, you're all part of the same team.
Tuesday, June 14, 2016
Ok, maybe business owners don't have issues with their cats, though the other questions are probably crowding their brain space right now. Fear not, we've identified 4 business trends you should be paying attention to this year.
- JOBS Act Crowdfunding Investment Opportunities
Not everything in business is free. It may be all well and good to max out credit cards or drain your savings to start and grow your business, but now there's a better way. The JOBS Act: Title III was recently released and what that means for you is that your business can raise investments through crowdfunding, even from non-accredited investors. If you're in the market to increase your market share, consider checking out sites like Crowdfunder.com or Equitynet.com.
- Rapid Delivery Systems
You've probably heard by now of rapid delivery and logistics systems like AmazonFlex and UberRUSH. Society is moving rapidly to an on-demand world, capitalizing on an economy of shut-ins, or more likely, extremely busy people. If you are in the business of selling products, you can now easily integrate an entire network of delivery drivers to hand- deliver your goods to your customers' doorsteps.
- Cyber Security
Unless you've been living under a rock, you've undoubtedly noticed that the world is moving to the cloud. The rise of SaaS (Software as a Service) companies and the increasing value of information have turned the web into a hackers dream. They're becoming more creative as well. Imagine coming into the office one day and finding that all of your files have been encrypted and a ransom note is in your inbox for the key. Your business could easily come to a crashing halt.
If you've never thought about cyber security or don't know where to start, head over to the Federal Communications Commission and create a custom Small Business Cyber Planner.
- Social Responsibility
Today's consumer is becoming more socially aware and more socially active. They care about the world they live in and they expect the same from the businesses they patronize. Earn their respect and you will have dedicated clients for life. We're talking more than just going green, though, although it's always a great first start. The next step is to imagine ways in which your product or service could help reduce suffering, poverty, or climate change. Find an issue that resonates with you and your clientele and that finds a way to effect a little social change from within your company.